Privacy Policy

Our Legal Duty

Rose Dental (“we,” “our,” “us”), like all other medical and dental practices, is required by applicable federal, state and local laws to strictly maintain the privacy of your health and personal information. We are also required to give you this notice about our privacy practices, our legal duties, and your rights concerning your health and personal information. We must follow the privacy practices that are described in this notice while it is in effect. This notice went into effect December 19, 2016 with the latest revision December 19, 2017, and will remain in effect until modified or replaced. We reserve the right to change our privacy practices and the terms of this notice at any time, provided such changes are permitted by applicable law. We reserve the right to make the changes in our privacy practices and the new terms of our notice effective for all health information that we maintain, including health information we created or received before we made the changes. Before we make a significant change in our privacy practices, we will change this notice and make the new notice available upon request. You may request a copy of our notice at any time. For more information about our privacy practices, or for additional copies of this notice, please contact us according to the means outlined in this notice.

Uses and Disclosres of Health Information

We use and disclose health information about you for treatment, payment, and healthcare operation purposes. For example:

Treatment

We may use or disclose your health information to a physician/dentist, dental auxiliaries, students and other healthcare providers providing treatment to you.

Payment

We may use and disclose your health information to obtain payment for services we provide to you.

Healthcare Operations:

We may use and disclose your health information in connection with our healthcare operations. Healthcare operations include quality assessment and improvement activities, reviewing the competence or qualifications of healthcare professionals, evaluating practitioner and provider performances, conducting training programs, accreditation, certification, licensing or credentialing activities.v

Your Authorization

In addition to our use of your health information for treatment, payment or healthcare operations, you may give us written authorization to use your health information or to disclose it to anyone for any purpose. If you give us an authorization, you may revoke it in writing at any time. Your revocation will not affect any use or disclosures permitted by your authorization while it was in effect and cannot act retroactively. Unless you give us a written authorization, we cannot use or disclose your health information for any reason except those described in this notice.

To Your Family and Friends

We must disclose your health information to you, as described in the Patient Rights section of this notice. We may disclose your health information to a family member, friend or other person to the extent necessary to help with your healthcare or with payment for your healthcare, but only if you agree that we may do so.

Persons Involved in Care

We may use or disclose health information to notify, or assist in the notification of (including identifying or locating) a family member, your personal representative or another person responsible for your care, of your location, your general condition, or death. If you are present, then prior to use or disclosure of your health information, we will provide you with an opportunity to object to such uses or disclosures. In the event of your incapacity or emergency circumstances, we will disclose health information based on a determination using our professional judgment disclosing only health information that is directly relevant to the person’s involvement in your healthcare. We will also use our professional judgment and our experience with common practice to make reasonable inferences of your best interest in allowing a person to pick up prescriptions, dental supplies, X-rays, or other similar forms of health information.

Marketing Health-Related Services

We may use Patient Information internally to offer goods and services we believe may be of interest. We may use Patient Information to contact you to inquire or survey about the Patient experience at the location(s) visited and the prospect of future services or improvements needed to continue as your services provider. We may also create and use aggregate Patient Information that is not personally identifiable to understand more about the common traits and interests of our Patients.

We may utilize one or more third-party service providers to send email or other communications to you on our behalf, including Patient satisfaction surveys. These service providers are prohibited from using your email address or other contact information for any purpose other than to send communications on our behalf.

It is our intention to only send email communications that would be useful to you and that you want to receive. When you provide us with your email address as part of the registration or appointment setting process, we will place you on our list of patients to receive informational and promotional emails. In addition, patients and visitors to our website are given the opportunity to “opt-in” to receive electronic promotional communications by selecting the option to receive promotional emails from us on our website.

Each time you receive a promotional email, you will be provided the choice to “opt-out” of future emails by following the instructions provided in the email, or you can “opt-out” at any time by following the instructions provided.

Cookies

Our website utilizes “cookie” technology. “Cookies” are encrypted strings of code that a website stores on a user’s computer. Our website uses cookies throughout the online process to keep together information entered on multiple pages. For example, cookies enable our website to “remember” information provided to us. In addition, cookies are used to:

  1. Measure usage of various pages on our website to help us make our information more pertinent to your needs and easy for you to access; and
  2. Provide functionality such, as online appointing, bill paying and other functions that we would be of interest and value to you.

The two types of cookies that we use are referred to as “session” cookies and “persistent” cookies. Session cookies are temporary and are automatically deleted once you leave our website. Persistent cookies remain on your computer hard drive until you delete them. We do not use cookies to gather any personally identifiable information about you apart from what you voluntarily provide us in your dealings with us. Our cookies do not corrupt or damage your computer, programs or computer files. You may set your browser to block cookies.

Fundraising

We will not use your health information for fundraising activities without your written consent.

Required by Law

We may use or disclose your health information when we are required to do so by law.

Abuse or Neglect

We may disclose your health information to appropriate authorities if we reasonably believe that you are a possible victim of abuse, neglect or domestic violence, or the possible victim of other crimes. We may disclose your health information to the extent necessary to avert a serious threat to your health or safety, or the health or safety of others.

National Security

We may disclose to military authorities the health information of Armed Forces personnel under certain circumstances. We may disclose, to authorized federal officials, health information required for lawful intelligence, counterintelligence, and other national security activities. We may disclose to a correctional institution or law enforcement official having lawful custody of protected health information of an inmate or patient under certain circumstances.

Appointment Reminders

We may use or disclose your health information to provide you with appointment reminders (such as voicemail messages, postcards, or letters).

Patient Rights

Access

You have the right to look at or get copies of your health information, with limited exceptions. You may request that we provide copies in a format other than photocopies. We will use the format you request unless we cannot practicably do so. We may charge a fee for producing dental records and X-rays as allowed by law.

Disclosure Accounting

You have the right to receive a list of instances in which we or our business associates disclosed your health information for purposes other than treatment, payment, healthcare operations and certain other activities for the last 6 years, but not before April 14, 2003. If you request this accounting more than once in a 12-month period, we may charge you a reasonable, cost-based fee for responding to these additional requests.

Restrictions

You have the right to request that we place additional restrictions on our use or disclosure of your health information. We are not required to agree to these additional restrictions, but if we do, we will abide by our agreement (except in an emergency). When you pay in full outside of your insurance plan for services you may request that we restrict this information and not disclose it to your healthcare plan or insurer.

Breach Notification

We will provide you with notification of a breach of unsecured PHI as required by law.

Alternative Communication

You have the right to request that we communicate with you about your health information by alternative means or to alternative locations. This request must be in writing. Your request must specify the alternative means or location, and provide satisfactory explanation of how payments will be handled under the alternative means or location you request.

Amendment

You have the right to request that we amend your health information. This request must be in writing, and it must explain why the information should be amended. We may deny your request under certain circumstances.

Electronic Notice

If you received this notice on our web site or by electronic mail (e-mail), you are also entitled to receive this notice in written form.

Questions and Concerns

If you would like additional information about our privacy practices or have questions, Rose Dental’s HIPAA Compliance Officer may be reached at 678.528.8868.

If you are concerned that we may have violated your privacy rights, or if you disagree with a decision we made about access to your health information or our handling of your response to a request you made to amend or restrict the use or disclosure of your health information, or to have us communicate with you by alternative means or at alternative locations, you may send your concerns to Rose Dental, Attn: HIPAA Compliance Officer, 4459 Lawrenceville Hwy. Tucker GA, 30084. You also may submit written concerns to the U.S. Department of Health and Human Services. We will provide you with the address to the U.S. Department of Health and Human Services upon request.

We support your right to maintain the privacy of your health information. We will not retaliate in any way if you choose to file a complaint with us or with the U.S. Department of Health and Human Services.

Contact

678.528.6747

info@rosedentalatl.com

4459 Lawrenceville Hwy. Tucker, GA 30084

Office Hours

Monday - Thursday: 7am to 3pm
Friday: Call for appointment

                

Copyright © Rose Dental

Tammy Reeves
Verified
Edit to update: (4/20/2022) My insurance changed, and being that Rose is out of network, I was surprised with a bill after the last time I visited. Called today to begin paying it off, and was treated like garbage by one of their staff. "I want to pay you." -- in response, she belittled me for it taking too long and it not being enough. Do you want money? Or do you want to treat me like garbage first before you allow me to give you money? Her name is Bella, and even if they did take my insurance, she is enough reason to not return. Dr. Arron reached out personally to help resolve the issue. Just check your insurance well before you go--- if you can afford them, she is a fantastic dentist who shares my philosophies on taking care of my teeth. (July 2020) For years, I've been considering getting the mercury amalgam fillings out of several of my teeth. One of the fillings started to 'fail' recently, so it became a high priority for me. I looked for a dentist that would be conscientious of the somewhat dangerous process, and am VERY pleased to have decided on Rose Dental. All of their staff are not only professional, but charismatic and welcoming. Had my procedure today, and it was quick and painless! The preventative measures they had in place made me feel very safe throughout the process. They are knowledgeable about how to properly safeguard and detox from mercury exposure. I'm extremely grateful to have found them, and highly recommend them for anyone looking for a great dentist -- especially if mercury removal is something you're considering.
Tammy Reeves
2022-04-21
LYLE PROUSE
Verified
Everyone there was great!! And we appreciated it so very much!
LYLE PROUSE
2022-04-14
Elizabeth Smith
Verified
I’ve put off going to the dentist for years all because I have terrible dentist anxiety due to bad experiences in the past with dentist not being able to get me numb. Let me just tell you!! Dr. Aaron is AMAZING, caring, funny and very knowledgeable in what she does! And…she gets me numb! I have a long way to go before my mouth is where it needs to be but I have no worries or doubts with Dr. Aaron getting me there. You feel like family here! The entire staff are all super nice and very attentive! My whole family will be switching to Dr. Aaron! I am so so thankful I’ve found my forever dentist!! Thank you Rose Dental!!
Elizabeth Smith
2022-03-30
Faith Swantin
Verified
I chose Rose Dental based on the reviews I read here and I'm so glad I did! One of the best dental experiences of my life! First of all, the office is beautifully designed, the staff welcomes you with big smiles and a tea and coffee service for you. You are taken back to a dental studio that has the most up to date equipment. The dentist, Dr. Zina, is a phenomenal surgeon, and really knows how to place your dental shot for the least pain. Throughout your dental work the staff checks on how you are doing. If you have a child, this would be the best dentist...kind and a caring staff..there is a huge ceiling television screen with fantastic nature scenes to engage a child. Prices are reasonable compared to other dental services. Thank you Dr. Zina, and staff!
Faith Swantin
2022-02-10
Quetada Kehrhahn
Verified
Dr. Zina is amazing!! First visit and I’m thouroughly impressed! The staff was pleasant and knowledgeable. Super pleased!!!
Quetada Kehrhahn
2021-09-28
Lance Van Putten
Verified
Just to say from the entrance counter all the way back to Dr Aaron , the entire staff were Very helpFULL and super nice. Honestly can say that I have never had an enjoyable experience at a dentist's office !! Until yesterday !!
Lance Van Putten
2021-08-24
joanna fletcher
Verified
Dr. Zina Aaron is a gifted dentist who maintains the highest level of standards and care for her patients. Dr. Aaron uses the latest holistic treatments and materials. She also shares her wisdom in public speaking events, as an expert in holistic dentistry. I truly wish everyone knew about holistic dental care. And they could go to Dr. Zina:) Her staff is consistently warm and professional. Cheryl and Amanda always kept the same sweet tones in their voices,, even when I called for the 100th time with questions and concerns. The staff will even put the estimated treatment plan and ~cost in writing. This means Dr. Zina Aaron stands by her patients and her work. This is rare, I’ve found. I’m so grateful to Dr. Zina Aaron at Rose Dental. And Rose Dental is even starting to have 7:00 a.m. appointments soon!
joanna fletcher
2021-08-19
joan frey
Verified
Finding Rose Dental was a true blessing for me. I was sick for years with Chronic Fatigue and Fibromyalgia. I went to several dentist over the years explaing that my tooth which had two different root canals, just didn't feel right. They all took x-rays and assured me there was nothing wrong with the tooth. With Dr Aaron's help, she referred me to Dr. Daniel Brunner, Oral Surgeon with East Cobb Oral Surgery. Dr Bruner did a CT scan and found two infected root canals and a cavitation. After he completed the oral surgery and removed the root canal teeth and cleaned out the cavitation, he referred me back to Dr Aaron for the bridge work. She did an amazing job on the bridge work. The bite is perfect and no one can tell I had any work done. She makes you feel so comfortable with the process and checked with me afterwards to make sure I was doing well. My Chronic Fatigue and Fibromyalgia is gone. I'm well for the first time in over 15 years, thanks to Dr. Aaron and Dr Bruner. They listened to me and never discounted what I felt. I can never repay them for giving me back my life.
joan frey
2021-08-12
Amira Sa'Di
Verified
Rose Dental is the most awesome dentist's office ever! They have relaxing scenes and music playing on the screen above your head while you're in the chair, and they even have pink walls. I love those pink walls... The whole experience is just the best. There are fascinating cutting-edge dental treatment videos playing in the lobby; so educational! I knew that mercury is bad, and I'm proud to say that Dr. Aaron removed the last of it from my mouth, but I had no idea how bad root canals are for overall health. Go figure! The very best of all for me, though, was a personal recommendation that Dr. Aaron gave me to get a DNA-based nutritional profile from MaxGen Labs. That literally changed my life! I found out that I have a genetic defect that causes my body not to produce choline, an inexpensive vitamin supplement, and I had been plagued with allergies, low immune function, fatigue, chemical sensitivities, and electromagnetic hypersensitivity for most of my life. I couldn't even work a full-time job, and I was living with my mom at 44 years old. Now, at 45, I have my own place, I can handle 12-hour shifts, I can eat dairy and cornstarch again, and I'm not afraid of my phone (even though I do prudently keep it on airplane mode most of the time 😉 Thank you SO much, Dr. Aaron! You make such a difference in people's lives!!
Amira Sa'Di
2021-07-14
Erin Palovick
Verified
I’ve never had such a great experience at a dentist office. The entire staff was thoughtful and kind and made me feel comfortable as soon as I walked in. I’ve always been so nervous about dental work, even for cleanings, and they helped me through it. While getting cavities filled, Dr Aaron made sure I was okay throughout the entire procedure and kept me well informed before and after. I’m so happy to have found this office. I could never go anywhere else now.
Erin Palovick
2021-03-08
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